Did The Bomber Sound Mad?

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From the always be prepared department, here is the "bomb threat checklist" prepared by America Online brass (a document AOL apparently based on one prepared by the Bureau of Alcohol, Tobacco & Firearms). Frankly, when some kook calls and says your office is going to blow up, we're amazed that a worker can remember the person's sex, let alone whether office machinery or a motor could be heard in the background. (2 pages)